Privacy Policy

Effective Date: 3/19/25
Contractor Connect

Contractor Connect (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide to Us

  • Name

  • Email address

  • Phone number

  • Mailing address (if applicable)

  • Payment information (for Premium Access and escrow transactions)

  • Business details (for contractors), including licenses and insurance documentation

  • Project-related details (for homeowners and contractors)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time and date of access

  • Referral source

We may use cookies and similar technologies to collect this data. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage our services

  • Create and manage accounts

  • Facilitate communication between homeowners and contractors

  • Process payments and manage escrow accounts

  • Send important updates related to projects

  • Respond to inquiries and provide customer support

  • Improve our website and services

  • Ensure compliance with legal obligations and enforce our terms

3. How We Share Your Information

We may share your information with:

  • Contractors and homeowners for the purpose of project coordination

  • Third-party service providers (e.g., payment processors, hosting services)

  • Regulatory authorities if required by law

  • Independent inspectors for dispute resolution processes
    We do not sell or rent your personal data to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration, or destruction. Sensitive payment information is processed through secure, PCI-compliant payment gateways.

5. Your Choices and Rights

You have the right to:

  • Access and review the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data (subject to legal obligations)

  • Withdraw consent for data processing (where applicable)

To exercise these rights, contact us.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing them with your information.